Mercure West Grange Hotel
Bath Rd, Thatcham, UK, RG7 5UP -
From
£100 min spend
Up to
100 guests
Internal Catering
allowed
Mercure Newbury West Grange Hotel, ideally nestled between Reading & Newbury on the A4, offers a friendly, yet stylish atmosphere at affordable rates. Surrounded by beautiful landscaped gardens and featuring a picturesque courtyard, our hotel boasts 63 en-suite bedrooms decked out with all the modern comforts you'd expect from a top-notch spot.
Whether you're planning a dreamy wedding, attending an exciting event at Newbury Racecourse, or sealing that business deal, we've got you covered. Our meeting spaces are ready to host your gatherings, complete with meeting spaces: three room styles, free Wi-Fi, and personalized event planning, we ensure a memorable experience tailored to your unique preferences.
Capacity & layout
Standing
up to 100
Theatre
up to 60
Boardroom
up to 30
Cabaret
up to 50
Classroom
up to 35
Catering & drinks
Catering arrangements
Catering facilities
Refreshments
Alcohol
Amenities
Disabled access
Heating
Air conditioning
Natural light
Tea
Whiteboards
Premises parking
Outdoor / Garden / Beach
Telephone
Table / chairs included
Audio & visual
Projector & screen
TV screen
Flipchart
WiFi
Space rules
Allowed events
Wedding ceremony licence
Promoted/ticketed events
Licensed for alcohol
Attendee Minimum Age
18
Location
Reviews
Jenny Bowden
September 2024I visit this hotel weekly for a business meeting and surrounding my weekly commitment I use this space as a client meeting point for it's quiet space and reliable Wifi. Usually I'm greeted by two very professional and friendly staff members Mohammed and Claire. Both are approachable, always smiling and willing to help no matter what the query is. Thank you Mercure for your hospitality and I recommend this space for networking and business meetings.
Sanaya Bachooali
August 2024This hotel was an absolute pleasure to stay at. From friendly staff to delicious food and impeccable service- there is nothing more I could have asked for. Thank you for a wonderful and enjoyable stay. I will be back soon!
Chris Huitson
October 2024I visit this hotel quite regularly on business trips. I have always found the staff and the service to be excellent - always going above and beyond, and everyone is very friendly. The rooms are very comfortable too, and the place is clean and quiet. I have also found the restaurant to have a surprisingly good range of food, with good quality. The free wifi is also very good - never had trouble with signal and it is fast enough for most needs. Thank you to all the Mercure staff for making my stays pleasant and comfortable.
Rob
August 2024Service at reception of this hotel is very poor. Specifically booked a family room as I had kids to be told on arrival, another guests room wasn't ready so they were given our room. We were then put in a non family room which couldn't fit us. Colleague on reception Laura was rude and couldn't understand our frustration around now not being able to fit in the booked rooms. Also incorrect information available around breakfast times. The same colleague continued with her substandard service by insisting we had read the times incorrectly even though it was in all rooms. The remaining members of the team were a great help and supported wherever possible but this one colleague makes this hotel a strong avoid.... if you have an issue it will be your fault and you will be treated poorly on the back of this.
Shannen Kempster
August 2024After being told multiple mix ups and multiple difficulties for my best friend who was bride to be about this hotel, I was apprehensive from the start. We were apart of the wedding party who booked multiple rooms to check in after the wedding at The Old Mill, Aldermaston, however was greeted by an extremely rude and cold receptionist, who quite frankly pretty much threw the key at me. We checked in and all be it the room was clean enough and fine, basic facilities but very stuffy and hot!! Anyways I pop over to the bride to assist in helping her out of her dress who also was hot and stuffy so I popped down to reception to ask for some cold water for the bride which never arrived, even after chasing where it was! The next day we went down for breakfast in which the bride had reserved a table for 10 for us to all have breakfast together to find out no table was set up for us and made it seem it like it was such task to put a few tables together. Breakfast was nothing special, standard buffet food that is sat out under heat lamps. Again on check out, we were “greeted” by the same cold and rude receptionist without even a thank you or have a nice day. I would highly recommended some customer service training especially as this is your first point of contact. All in all, it is NOT a hotel I would hurry back too or rebook again.
