Leonardo Hotel And Conference Venue Hinckley Island

Stayed here with some friends last weekend for a bit of a get together and a knees up round town. The hotel is really well turned out and very spacious with a large selection of rooms at decent prices. The staff were excellent and sorted any request I had quickly and efficiently. Room service was great with excellent delivery by Chas. I had the rustica pizza which was delicious. Plenty of parking on site and Hinckley town is a £10 taxi ride away. What I could see of the event space looked great too.

Stayed on route to Yorkshire for my 60th birthday celebration. The second time we have stayed , you could not ask for more. Excellent customer service .. Emma, on reception, was top class and made us feel so welcome. The star of the show was Chas in the main bar . He couldn't do enough for us and made my birthday stop over really special. Both Emma and Chas are a great asset to the hotel, and their service alone will make sure I recommend this hotel to anyone who asks what it was like there Definitely will return, and the sooner, the better.

I feel really remiss leaving this review so late. We visited this location in August due to a travel complication, and could not have been more surprised at the quality of service. From check in, to check out it was superb. The hotel is simply huge, and I believe is a conference facility, parking area surrounds the hotel and short of an oil tanker I do not know what wouldn't fit. This Leonardo location is undergoing refurbishment which I suspect will take some time due to the sheer size, but the work is ongoing and well hidden. Some rooms have ac though ours did not.Our room was not a refurbished one but was clean and well presented and had everything we needed, no complaints. Room service was prompt and the food was simple sensational. it really lived up to the Marco Pierre White name. BUT, a special shout out to "Alex" he bent over backwards to help us at breakfast, arranged some other services and really went out of his way to help and make our overnight stay both memorable and more pleasant even though it was ad hoc. Its good service above all else I do not mind paying for and this young man took it to a completely different level, what a great ambassador not only for the Hinkley Island location but for the whole group. I have stayed at a couple of Leonardo hotels and I think they are an up and comer to watch in the budget hotel space. Just excellent from end to end and another mention to Alex. Great job, thank you.