Crowne Plaza Manchester City Centre, Smithfield One

My time at the hotel was good in most ways. The room was nice and comfortable, and the staff were very friendly and helpful. The hotel's location was great too, so close to Arendale mall. The one downside was the room service food. The prices were too high for the quality. I also had trouble calling room service because the phone in my room wasn't working. Overall, I enjoyed my stay. I'd still recommend it to others, but I'd suggest eating at the nearby restaurants instead of ordering room service.

Absolutely excellent stay at Crowne Plaza Manchester! The staff went above and beyond to make our visit special - they extended our check-out time at no extra charge, and every member of the team, from front of house to the dining room and housekeeping, was truly exceptional. A huge thank you for the outstanding service and hospitality. Highly recommend this hotel for a fantastic experience!

Very good hotel, It was the birthday of my granddaughter and myself, when we moved in the room, there was a very touching welcome plate in the desk with some biscuits and small cake, and also some greetings written on the plate.... Happy Birthday together with a birthday card. It was so warm and amazing. Thank you Crowne Plaza Manchester City Centre Hotel and all your staff.