The Bermondsey Square Hotel

It's a cozy hotel, needs some improvements on rooms, I stayed for 1 night and I needed just a decent place to sleep. Breakfast is basic. You don't have too many options, but staff is attentive. Location is great, just 10 min walk from London Bridge Station and prices are OK for London.

Stayed here last night. The hotel looks tired, marks on the walls, stains on the carpets all the furniture marked and damaged. The ac in the room didn’t seem to work properly and couldn’t open the window. The tv didn’t seem to work either, really big delay when changing channels. Overall this is definitely not a 4 star hotel I wouldn’t give it 1 star. Definitely will not stay here again.

The hotel is in a great location, right next to Tower Bridge, walkable to main attractions. However, I didn’t expect the hotel to have such low quality on their services, cleanliness and upkeep in general. We had premium room with absolutely disgusting dirty all scratched wood floors. When we checked in, the floors were so filthy that when you walked, your fit turned black, they were sticky and dirt was sticking to your feet. It was disgusting that it was delivered in such condition, but more than that we asked for the room to get properly mopped, TWICE, and it wasn’t. Maybe they vacuumed at most, but feet and socks were turning black. I took a wet cloth to check when they said they mopped it, it was just as bad. Mattress in a premium room was the cheapest quality spring mattress you can find. You drown in it and when one of you is moving, the other one is waking up. I can’t believe they still have these type of mattresses in the hotel. I would expect it in the cheap motel in the middle of nowhere, but not for the price of this room. Fire alarm with no announcements and not working elevators is another story. We had to walk down and up from 7th and they still didn’t say if it was a real issue or not. Our friends stayed at another cheaper hotel around the corner, much better mattress, cleanliness and services.