The Grand, York, The Chairman's Suite

Called in during a day out for a pot of tea. We were pleasantly surprised at what we received for only £5 each. Nice china cups , silver pots with oat milk, complementary biscuits and extra water.Very nice and pleasant surroundings.Staff were polite and efficient.

Just had afternoon tea with my family for my mothers birthday, in the Victoria lounge. My mother has a gluten and dairy intolerance, so she is not the easiest to cater for, but the staff and chef went to great effort to ensure that she was very well looked after. Like everyone else, she had some very lovely sandwiches, savoury stuff, and a really tasty looking cake selection. She was even able to have the scones, which she greatly misses as she usually has to skip this sort of thing. They have an amazing array of teas and there was something for everyone. The food was all really lovely, but a special mention for the pork and leek sausage rolls, which were the nicest sausage rolls I've had anywhere. The service was impeccable and a great time was had by all, but the thing we are truly grateful for, is that this is the first time in a lot of years of eating out with family, that we didn't feel my mothers meal was compromised in some way by her dietary requirements. She did not feel like she was missing out on anything, and she had a really fantastic birthday to remember.

Loved the Grand Hotel. 25th wedding anniversary, and they looked after us a treat. We had an upgrade to sea view, which was amazing. The rooms are really big, they left wine and chocolate strawberries. All amenities , mini fridge , tea and coffee, robes, and slippers. The bathroom was also full of lotions and washes . Plenty of towels. We had breakfast included and couldn't fault it. There was a lot of selection to cater to everyone.They even gave us a free Bucks Fizz. So polite I felt really refreshed and very well looked after. Can't wait to go again.