Holiday Inn Leamington Spa, Exclusive Hire

Room was lovely we had a premium room, very clean, big walk in shower, tea coffee, fridge, all there. Breakfast was a help yourself very nice plenty of choice. Dog friendly. Our only negative was that reception check in wasnt very welcoming and then we wanted a coffee when we got there lateish ( 7.00pm), very wet after a 3 and a half hour drive. Nobody on bar areas, and when she arrived, we were ignored so didn't have coffee. Nobody there in the morning to show us to table there were several guests just wondering round wondering what to do. There was a gentleman on catering duty ( he spoke with a Polish accent?) He was quote friendly but other staff looked miserable. We would stay again because it's a lovely hotel and well situated, but management need to value and motivate there team! Not a complaint just observations.

I was here in this hotel for more than one month. Vitali, Libby and Michael are working exceptionally well. They were always dedicated during their shift. They should deserve better. Except above three faced some ignorant incidents at the reception.

Unfortunately Leamington has not much to offer in terms of hotel accomodations so you have to take what the market has to offer. The location is not too bad as it’s just 7/8 minutes drive from the Parade (basically the city centre) but the hotel itself is a bit tired. The rooms need a general refurbishment as well as the bathroom which got no extractor fan leaving the room smelly all over the day (nope the windows can’t be opened). General cleaning looks a bit rushed, never had the feeling the room was cleaned properly. The lobby and the breakfast are good though. Definitely not a hotel for long stays. Guest houses and apartments around the area offer higher standards.