The Vincent Hotel

Just enjoyed a weekend in this hotel. The room was ok and clean. The scatter cushions were not to standard, one even having a large stain covering most of it, others were torn. I would have appreciated fruit teas and coffee bags in the room. The rooms are dark and the corridors have very dim lighting. I feel that when using the cocktail bar residents should have to show the room card and sign for drinks. Someone had used our room number and enjoyed nearly £200.00 of drinks. We were informed of this as leaving when reception wanted to take card payment from us. Fortunately the member of staff on duty understood and removed the payment from our account. We had enjoyed two drinks from the bar and paid for those. Something for the hotel to possibly look into. Breakfast was a good choice and staff welcoming. Just a small point if staff are stroking guests dogs and allowing the dog to lick their hands, please, please wash your hands before serving guests. Hygiene. Noticed this twice. We would stay again as location to Southport was second to non. Everything on the doorstep. Car valet too expensive at £20.00 per night. Parking in town is available for £6.00 per 24 hours, two minutes walk from hotel. Thank you for an enjoyable stay.

Very clean hotel, and quiet, facilities were a good standard. Was booked as a treat for my birthday. The older male receptionist who does valet parking is outspoken and moans a lot about his job and other staff. Not very professional at all in front of customers. Not want I want to be hearing on my holidays.