Friends House

Cancellation policy

If the Client cancels an Event, the following charges will be due. In each case, the percentage charge applies to the estimated total for the Event at the time of cancellation. Totals less than £3,000 (including VAT) For cancellation more than 91 days prior to the commencement of the Hiring Period– No charge For cancellation between 61 days and 90 days prior to the commencement of the Hiring Period– 25% For cancellation between 31 days and 60 days prior to the commencement of the Hiring Period– 50% For cancellation between 1 day and 30 days prior to the commencement of the Hiring Period – 100% Totals more than £3,000 (including VAT) For cancellations more than 360 days prior to the commencement of the Hiring Period – no charge For cancellation between 271 days and 360 days prior to the commencement of the Hiring Period – 25 % For cancellation between 181 days and 270 days prior to the commencement of the Hiring Period – 50 % For cancellation between 91 days and 180 days prior to the commencement of the Hiring Period– 70 % For cancellations between 1 day and 90 days prior to the commencement of the Hiring Period – 100 % 5.2 At its discretion, the Company will waive or refund all or portion of assessed cancellation fees, in the event that lost revenue is recovered by the hire of cancelled space to another client. 6. CANCELLATION BY THE COMPANY 6.1 Should the Company not be able to accommodate the Event at l Venue it reserves the right (without liability to the Client) to locate the Event at another venue (within reasonable proximity) and which is reasonably comparable with the Venue that was originally booked. The Company will notify the Client of such requirement as soon as possible. If the Client no longer wishes to continue with the booking, in such circumstances the Client can cancel their booking with the Company by providing the Company with written notice in accordance with the provisions of this clause 6.1). For bookings within 30 days, the Client must within 24 hours of receiving notice from the Company to change the Venue, provide written notice to cancel. For all other bookings, the Client must, within 5 Working Days of receiving the Company’s notice to change the Venue, provide written notice to cancel. 6.2 The Company may cancel a booking at any time without incurring any liability to the Client if the: a) Venue or any part of it is or, in the reasonable opinion of the Company is likely to be, closed or access to it or its use restricted in any way due to force majeure circumstances set out in clause 2; b) Venue is sold or no longer under the management of the Company; c) Client becomes insolvent or enters into liquidation, bankruptcy or receivership or the Company has reasonable grounds for believing that the Client is unable or unlikely to be in a position to make payment; d) Client fails to pay the deposits requested under the Letter Agreement; e) Client is more than 30 days in arrears with any payment to the Company; or f) booking is in conflict with the Lettings Policy and might prejudice the reputation of Friends House, the Company and/or the Society.

Other rules

No smoking, vaping or alcohol on the premises permitted.