The Ampersand Hotel, Christmas Party

I am eager to express our thanks to the amazing community at the Ampersand Hotel, yet I already know words will not be enough for the perfect first-London trip I enjoyed. We travelled as a family of four: two adults and a child age 4 and a child age 5. Our room had a bed and couch bed, a small kitchenette, and fantastic bath (tub and shower- plus a tv!). There were welcome robes, hot chocolate, and cookies for our children and a beautiful treat for my partner's birthday (which we were celebrating). The location could not have been more terrific- for little legs the train gave us options for a visit to anywhere in the city and there were limitless restaurants nearby with child-friendly food choices (and room service/delivery were excellent back-up options). The bed was super comfortable and the BBC cartoons were a welcome addition to relax after long days. The staff, by far, stole the cake for the most phenomenal part of the trip. They knew our names and predicted our every needs. Indeed- their presence was a dependable as family on a visit ""home" yet they also gave us plenty of privacy. The entire experience was excellence defined. We cannot wait to return. I am a picky traveler and I cannot come up with one complaint. Thank you, Ampersand team!

Beautiful hotel, in a super convenient location right next to a tube station. I cannot fault the reception staff who went out of their way to assist me with an early check in after a long flight. There was a queue of people, but check in was still organised and efficient. Everyone was friendly and pleasant and very helpful, which was greatly appreciated. The room was lovely, well appointed and decorated, spacious, comfortable. The bathroom was stocked with high end and useful products. There is a clear attention to detail that raises the hotel's profile and makes staying there a joy. I tried the room service, it was quick and delicious and well presented. I also booked an afternoon tea for some family and again, staff went out of their way to be friendly and helpful. Staff also accommodated some food/allergy requests for one of our party with grace and care. This was my second time having afternoon tea here, and it was as flawless as the first. Oh, and I had the best breakfast I've ever had in London at their adjoining restaurant/cafe. Zero complaints. Thank you for making my stay memorable!