MGM Muthu Westcliff Hotel photo #2
MGM Muthu Westcliff Hotel photo #3

MGM Muthu Westcliff Hotel

Location pin

Westcliff-on-Sea, Southend-on-Sea, UK, SS0 7QW - 

  • Users

    Up to
    100 guests

  • Delivery truck

    Internal Catering
    allowed

This 1891 Victorian hotel is in the heart of Southend, surrounded by Cliff gardens and sea views, Westcliff Hotel provides the ultimate romantic location for your special day. Enjoy your day with fantastic food and wine and panoramic views of the Thames Estuary. Westcliff Hotel has successfully kept its Victorian charm while still meeting the high standards and modern comfort of today. As soon as you enter the building you are greeted with culture and character, such as the original ornate ceiling and traditionally decorated rooms. With fifty-five bedrooms and seven individual bridal suites, there is plenty of room for the lucky couple and all their guests to stay. Each room is designed to have a mixture of modern and traditional features to make your stay as luxurious and comfortable as possible. Being within walking distance of three mainline train stations and London only being a fifty-minute train journey away, Westcliff Hotel is situated in an ideal location. 

Capacity & layout

Standing

Standing

up to 50

Dining

Dining

up to 60

Theatre

Theatre

up to 50

Boardroom

Boardroom

up to 20

Cabaret

Cabaret

up to 100

Classroom

Classroom

up to 100

Catering & drinks

Catering arrangements

Catering arrangements

Catering facilities

Catering facilities

Refreshments

Refreshments

Alcohol

Alcohol

Amenities

Cloakroom

Cloakroom

Disabled access

Disabled access

Heating

Heating

Air conditioning

Air conditioning

Lectern

Lectern

Natural light

Natural light

Outdoor / Garden / Beach

Outdoor / Garden / Beach

Telephone

Telephone

Print/Scan/Copy

Print/Scan/Copy

Stage

Stage

Table / chairs included

Table / chairs included

Tea

Tea

Whiteboards

Whiteboards

Public transport

Public transport

Premises parking

Premises parking

Audio & visual

Microphone

Microphone

Conference phone

Conference phone

Projector & screen

Projector & screen

TV screen

TV screen

Flipchart

Flipchart

WiFi

WiFi

Space rules

Allowed events

wedding

Wedding ceremony licence

alcoholLicense

Licensed for alcohol

Location

Reviews

  • Medrian Stroud

    June 2024

    My friend and I had a lovely afternoon tea here today. The staff we're really welcoming, friendly and attentive. The food was good and the restaurant was beautiful and had nice music playing. We we're surprised to see we were the only guests there as the atmosphere was lovely and our experience was great. I noticed they offer Sunday roasts and plan to attend in a few weeks with my husband. Right opposite the sea also, so great to have a nice walk afterwards. Thanks for a lovely afternoon.

  • trudi burdett

    November 2024

    Had afternoon tea which was so good everything was eaten! There was a good selection of fresh sandwiches, warm fruit and plain scones with cream and jam, an abundance of cakes and a dessert. We were the only people eating at this time which meant hearing each other was no problem. There was background music playing but this was not intrusive. The service was good and staff were friendly and attentive. Definately somewhere to go back to.

  • Grant Simmons

    October 2024

    We stayed a week and enjoyed the breakfast and service, especially in the late night bar that has relaxing seats and ambiance. Breakfast was a little limited in vegetarian options until my brother asked if there were options and we found out they do indeed serve vegan sausages, but only on request. Room was a little 'tired' but comfortable, our only challenge was warm weather when we arrived which due to the radiator being on in the room made is a difficult first night (even though we turned off the radiator) - the fans that was in the closet was full of dust bunnies when we turned it on... I suggest cleaning those out! Overall a good stay, but there are probably a few touch ups to the hotel needed to bring it up to 5-stars, plus some better fans for those rare British summers.

  • CoSTy

    December 2024

    Disappointing Stay - Cold Room and Discriminatory Treatment We stayed at this hotel for a weekend in December with our two young children in a family room. While the room itself was adequate in terms of size and basic amenities, several issues made our stay very uncomfortable. The main problem was the temperature. The room was extremely cold upon arrival, with only a small electric heater provided that was insufficient for heating two rooms and a bathroom. We later discovered the radiators needed to be manually turned on - something that should have been communicated at check-in. Due to the cold, we couldn't even use the shower facilities, fearing our young children might get ill. What's particularly frustrating is that the staff had called to confirm our arrival time, yet the room wasn't properly prepared with basic heating in December. While most of the non-British staff were friendly and professional, we experienced uncomfortable discriminatory treatment from certain British staff members (the night porter and breakfast staff), who displayed visible disdain towards non-British guests. Positives: - Decent room size for a family - Good location - Friendly non-British staff Negatives: - Very cold room with inadequate heating - Poor communication about room facilities - Discriminatory treatment from some staff members - Unusable bathroom due to temperature - Lack of proper room preparation despite confirming arrival I cannot recommend this hotel for families, especially during colder months. The combination of physical discomfort and discriminatory treatment made for an unpleasant stay.