Brook Mollington Banastre Hotel & Spa photo #2
Brook Mollington Banastre Hotel & Spa photo #3

Brook Mollington Banastre Hotel & Spa

Location pin

Parkgate Road, Mollington, Chester, CH1 6NN - 

  • Users

    Up to
    60 guests

The Brook Mollington Banastre Hotel & Spa surrounds you in style and comfort. We warmly welcome you to enjoy the hospitality of our hotel and the spirit of Brook Hotels. Check out our special offers for the ultimate stay at The Brook Mollington Banastre Hotel & Spa in Chester.

Capacity & layout

Standing

Standing

up to 60

Theatre

Theatre

up to 60

Boardroom

Boardroom

up to 22

Cabaret

Cabaret

up to 30

Classroom

Classroom

up to 40

Amenities

Tea

Tea

Disabled access

Disabled access

Space rules

Cancellation policy

100% refundable 1 day before the event

Location

Reviews

  • Steve Kane

    August 2024

    One night stay, no time for the spa. Room was very dated-decor, curtains, carpets, bathroom all need an upgrade-but everything was clean and fine for a short stay. Staff were very helpful. Given the cost, dinner and breakfast were good value.

  • Christine Neatherway

    September 2024

    Has seen better days. Needs more staff, a deep clean and reliable facilities. The pool was not available during the 3 days we stayed. We booked this hotel because our granddaughter loves swimming but we weren't even offered a partial refund or free breakfast. Breakfast choices were limited but the evening meal was good, despite a waitress who didn't seem to know what she was doing.

  • Danielle Williams

    September 2024

    I really didn't enjoy my stay. The room stank of damp, there was a slug in the toilet, mold on the blinds... I cleaned myself the next morning with baby wipes rather than use the shower and used bottled water when brushing my teeth. Probably a bit over the top but I didn't feel comfortable here at all. Also not sure if my door locked so put my suitcase against the door

  • Denise Mallinson

    September 2024

    We booked one night at the very last minute with a little Bichon dog. We were given a ground floor room. I haven't seen decor like it since the 70's. Dirty stained carpet, blood on the bed base and a dirty headboard, carpet was covered in black fur from the last pet, as our dog is white wool coated. The food was very poor quality and cutlery offered was from the 70's. Spa was not working. The reception and evening serving staff were lovely. It needs huge investment, updating room by room and a better food budget. It would be better to refuse clients than to offer that standard of decor and furniture as it use to be a really high standard Hotel, but it's fallen through the floor. The Owners should be ashamed of themselves.

  • Daniel Walton-Smith

    August 2024

    I had the absolute misfortune of visiting what can only be described as the worst hotel experience of my life. I booked a spa day expecting relaxation, but what I encountered was a disaster from start to finish. The pool was out of order—something they failed to mention until I was already there. No sauna, no steam room, and everywhere I turned, I was greeted by signs of damage and disrepair. The treatments, which were supposed to be the highlight of the day, were nothing more than rushed, average-at-best sessions that left me more stressed than when I arrived. And don’t even get me started on the cream tea—it was a complete joke, bordering on inedible. Stale scones, tasteless cream, and the tea was lukewarm at best. The staff were utterly clueless and unhelpful, clearly lacking any proper training or care for their guests. But the manager was the worst of all—rude, dismissive, and completely uninterested in addressing any of the numerous issues I raised. The hotel itself was a nightmare: unclean, untidy, and quite frankly, unsafe. I will be lodging formal complaints with Health and Safety, Food Hygiene, and Trading Standards. This place should be shut down immediately before anyone else has to endure such an appalling experience. Avoid at all costs!