The Botanist Alderley Edge, Rose Rooms

Lovely atmosphere, friendly staff, reasonable prices for generous portions. Really happy with the meal and the live music was a nice surprise!

I had a table booked for 8:30pm, my partner and I arrived a little before 8:30pm and stood waiting to be seated, a group arrived just behind us and asked if we were waiting for a table to which we said we were, the group (of 3) decided to head to the bar first. Whilst we stood there we saw people being served their food but nobody acknowledged we were stood there, I didn’t mind too much as it was busy and presumed they would get to us eventually. It gets to nearly 8:40 and the group that came in behind us appeared back at the stand with a staff member who proceeded to grab a few menus and tells the gentleman to follow him, my partner asked him if he was invisible! The staff member didn’t respond. When he came back, he was actually just walking right passed us and my partner stopped him and asked again if we were in fact invisible? Staff member asked why, we told him we had been stood there 10/15 minutes only for a group of walk ins to be seated before us, and we had actually pre booked! He apologised and grabbed some menus and proceeded to seat us only to find the only table left was a high table next to the bar, due to back problems I would not be able to climb on and off a bar stool. I decided at that point to give up! We went on to the media city branch and had wonderful food and service

Dirty tables, dirty cutlery, and dirty glasses. I was charged for a beer that I never received. They charged £30 for a steak that was supposed to cost £28.95. It tasted like it was cooked in dirty old man's socks. The singular portobello mushroom tasted like it was pulled out of a rubbish bin sitting in the sun. The chips were hard to mess up as they're store-bought frozen ones that are just deep-fried. How this place is still open is beyond me. Probably only through scamming customers. Avoid at all costs. I rarely review anything, but this is horrendous. You can expect to receive better service and eat in a cleaner environment if you were in a pig pen. Horrible.