Clayton Hotel Manchester Airport, The Ringway Suite

I recently stayed at the Clayton Hotel in Manchester, UK, and unfortunately, it was one of the worst hotel experiences I've had. First, the heating system was completely inadequate. Despite the cold weather, the room's heater was either not working or unavailable, making the stay very uncomfortable. Additionally, the acoustic isolation was terrible; I could hear every noise from the neighboring rooms and hallway, which made it impossible to relax or get a good night's sleep. The bed and pillows were equally disappointing—extremely uncomfortable and poorly maintained. It felt like no thought had been given to guest comfort. The restaurant was another letdown. The food quality was subpar, and the service was unprofessional and inattentive. For the prices charged, I expected far better. The airport shuttle service, which should have been a convenient feature, was a nightmare. It was horribly delayed, with no adherence to any schedule, causing significant inconvenience. Lastly, the staff's attitude was shockingly rude and unhelpful. Any requests or concerns were met with indifference, which only added to the overall negative experience. I strongly advise avoiding this hotel. It does not live up to its promises and fails on almost every front. There are far better options in Manchester for a more comfortable and pleasant stay.