Clayton Hotel Manchester Airport, Meeting Room 4

My stay at Clayton Hotel Manchester Airport was quite a pleasant one. The rooms are spacious and extremely clean. Beds are comfortable. Bathrooms are a good size (unlike some budget hotels) and all amenities are present. Room service offered a fairly decent variety of foods. Staff are very flexible and willing to help as well. I was driving and forgot to check out and called to have them extend my check out time. Simple things like this really add to the overall experience. Till next time!

I recently stayed at The Clayton Hotel, and while there were some positive aspects, I wanted to share feedback on areas that left me somewhat disappointed. Firstly, I have always had immense respect for hospitality staff, as I understand how hard they work to serve guests. However, during my stay, one particular member of the bar/restaurant staff was quite rude and made my family and me feel uncomfortable. The staff member lacked basic customer service skills, taking our table order without any pleasantries such as "please" or "thank you." It felt as though we were being treated poorly, which was quite disheartening. On a more positive note, the hotel room was lovely, but unfortunately, it was not very soundproof. We had an early morning flight and hoped for an early night’s rest. However, the noise from the corridor and the main road, including car horns in the middle of the night, disturbed our sleep. Our room was directly across from the main road roundabout, which contributed to the noise level. I would like to commend the breakfast service, though. The food was delightful, and the staff there were most welcoming, which was greatly appreciated.