PRYZM Bristol, Belvedere Bar

A few weeks back me and a friend were in the smoking area, having a laugh, as you do when you’re out with friends. Until one of your doormen under the name Ryan came up to us and started getting rude with us as he suspected we were talking about him. As me and a friend tried to de-escalate the situation by walking back inside after telling him he had nothing to do with our conversation, he decided to follow us and stop us at the top of the stairs. He tried to abuse his power as ‘supervisor’ (he told us he was supervisor) and tell us he was kicking us out, although we didn’t do anything wrong. He was pointing in my friends face shouting ‘what you gonna do about it?’ And trying to provoke my friend to do something to him, which of course, they never. We then tried to leave again, but he grabbed my friend by the arm and dragged them down the stairs with absolutely no reason other than he felt like it. Once my friend had shouted for him to get off, he let go but continued to follow us outside. We walked PAST the aquarium and he was still trying to argue and follow us until we got near the city centre. He eventually backed off but kept shouting inappropriate comments at us. I believe that this was very uncalled for and it triggered my friend and sent them into a panic attack due to ptsd. This is classified as ASSAULT. If this is a supervisor at your establishment, is this correct procedure and a normal way for them to act? It has also been brought to my attention, along with many other customers that this specific doorman (ryan) is known for taking drunken girls home from out the back of Pryzm? This is according to some of your staff members and older employees who no longer work there. Is this being monitored? Has any attention been brought upon this? I believe he is 26-28 years of age and these girls have been younger. Does this not break any code of conduct and are these managers seriously allowing this to happen? I understand his shift must be over but it’s still quite strange. Other than that, I enjoy going to this club! Atmosphere is amazing. Music is 10/10 in all rooms! Bar staff are great and friendly.

Went to an Adobe event, short blonde female bar tender was rude and frankly treated people with utter contempt. Totally baffling behaviour, would never advise anyone to hold events there. Totally took the shine off an otherwise fun gathering.

We have been there for few times and let me start with smoking area . Few people in there selling something that is not possible with that gate in front of the entrance to go in . Their bottle of vodka or whisky, it seems like they bought alcohol from hospital and they filled their bottle . VIP services they are trying to get more then 40 groups for VIP and then they are trying to kick you out by the reason that they are making for themselves. They are not able to serve more then 5 groups for VIP . They like to make money VIP tables are avaliable in their website without mentioning where is the table and they have some seats for everyone wich is next or front of the toilet they trying to give you that table for VIP😂. If you try to defend for your right they pretending you were rude or you disrespect because they have no space for the groups who come after you to be in face with this situation. If you lose your brain you can go there and enjoy with terrible. And each time you go there you can see some blood in smoking area they can't control anything . People are fighting, they are thinking how to cheat on your booking. 😂