Park Plaza Riverbank, Riverview Lounge

My stay was delightful! Friendly smiles welcomed me to check in. Eager and friendly staff helped me to resolve my suitcase issue! I must mention a person who initiated this process was Arsenal- he called on call staff engineer to help us! The problem was resolved and I left a happy customer! Thanks very much for making us comfortable and welcome . For going beyond the scope of your schedule practice to make sure we are well accommodated ! Coming back to stay this Saturday ! Great location with a great view from the lounge!

Location is great. Very near the tube station. This hotel looked so luxurious at first glance. Coming into the foyer, there were so many staff trying to help you out because the hotel is massive and there are usually so many functions on at the same time. The meeting rooms are on the ground floor and in the basement. The breakfast was chaotic to start with as so many people and not enough space with no directions as to where things were. Once you finally got to seat down, the food was delicious. The rooms were great, all remotely controlled by the pads beside the bed. The bathroom was the let down for me as there was terrible smell coming from the drains. There's a nice view of the river Thames and the house of parliament depending on the room you get but also where you are seated at the restaurant. All in all, real luxurious hotel and I would stay here again.

Comfortable Rooms but Some Areas Need My stay at the Park Plaza Riverbank wan in generally a pleasant experience, but there were a few areas that could use some attention. The rooms were spacious and comfortable, which made for a relaxing stay. However, the bathroom maintenance could be improved. I experienced issues with the bathtub’s water flow, and there was some clogging, which affected the overall convenience. As a Radisson Rewards VIP member, I was hoping for a bit more recognition during my stay. While the staff was courteous, I didn’t notice any special treatment or room upgrades that I’ve experienced at other Radisson properties. Overall, while the stay was comfortable, addressing the bathroom concerns and enhancing the experience for loyal guests would certainly improve future visits.