Crem Kitchen, Main Hall & Outdoor Patio

Allowed events

Promoted/ticketed events

Licensed for alcohol

Cancellation policy

In the event that you cancel a Booking (or any part), any deposit paid is non-refundable. The CREM Kitchen reserves the right to impose additional cancellation charges as liquidated damages and not a penalty. This would be based on expenses incurred by CREM Kitchen in relation to your booking with 20% management surcharge. Receipts/evidences will be provided as evidence. Accordingly if you cancel a Booking (in full or in part) the following cancellation charges shall be payable upon demand (unless otherwise stated on the Venue Hire Contract or Running Estimate) based on the pricing in effect on the Running Estimate at the time notification of cancellation is received by CREM Kitchen: 120 – 91 days prior to the Event – 25% of the anticipated revenue 90 – 31 days prior to the Event – 60% of the anticipated revenue 30 – 15 days prior to the Event – 85% of the anticipated revenue 14 – 0 days prior to the Event – 100% of the anticipated revenue Cancellation charges for third party Goods or Services arranged by The CREM Kitchen on your behalf may be different and you shall be liable according to the terms and conditions of such third party. 5.2 Cancellations or alterations should be communicated to the The CREM Kitchen events team. The CREM Kitchen will do our best to accommodate your requirements subject to the cancellation charges above. 5.3 Cancellation fees shall be invoiced and payable by the date specified on the invoice. 5.4 The CREM Kitchen does not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes. 5.5 Should The CREM Kitchen receive another booking for the Event Date(s) after cancellation by you, all or a portion of the deposit and cancellation fee may be refunded to you at the absolute discretion of The CREM Kitchen, subject to The CREM Kitchen deducting the reasonable costs and expenses incurred by The CREM Kitchen in re-booking the Venue, including but not limited to administrative costs, running expenses and wasted management time. 5.6 CREM Kitchen reserves the right to offer you an option for postponing the event instead of considering the event as cancelled. This would be dealt with on a case by case basis and is at sole discretion of the The CREM Kitchen.