King's Croft Hotel, Exclusive Hire

Stayed here two night’s in November for a wedding. As it was only me, I booked a single room. The room was much smaller than expected with very little room to move around and the standard of cleaning was poor; the room is in need of a deep clean. There was what I can only presume was a combination of months old dead skin cells, dust and debris on the carpet in front of the skirting board, other people’s hair, urine and dust on the back of and around the toilet and orange mould in the shower. Hard standing parking is not adequate. On the day of the wedding there was also a conference being held. Guests at the wedding were asked to park in a field located beyond the hardstanding car park. This was not too bad on arrival as it was daylight, however navigating a slightly uneven field in heels, in the dark was not great fun… it was also extremely difficult for our elderly relatives. The majority of staff were extremely friendly and helpful. The only exception to theirs was the female laying out the tables the night before for my sister’s wedding; she was unprofessional approaching me in the bar, concerned that there was no table plan, did not know how to set the tables and asking me for the table plan? I had no part in planning this wedding and on contacting my sister, the table plans and arrangements had been sent to the hotel months prior to the wedding. They sifted through their emails and recovered the plans. The positive that I can offer is that the food was delightful, the grounds are beautiful and the close proximity to motorways is very convenient.

Went fot entertainment which both times have been good .the food is lovely. Staff need to know the prices of drinks as I was charged £6 for lime cordial and a bottle of cider then I was charged £8.80 for the same drinks. I have been twice now to tribute acts and the prices always changes throughout the night