Crowne Plaza Felbridge-gatwick, Willow Suite photo #0

Crowne Plaza Felbridge-gatwick, Willow Suite photo #1

Crowne Plaza Felbridge-gatwick, Willow Suite photo #4

Crowne Plaza Felbridge-gatwick, Willow Suite

Crowne Plaza Hotel London Road, East Grinstead, RH19 2BH -

Up to
90 guests
Offers
catering
Internal Catering
allowed

Whether you are travelling for business or pleasure, you will appreciate the excellent range of facilities at the Crowne Plaza Felbridge-Gatwick hotel. The hotel boast 116 modern and stylish bedrooms, a relaxing spa and boutique gym, Bay Tree restaurant, QUBE bar and 8 purpose built meeting rooms. All 8 meeting rooms offer everything you would expect from a luxurious and contemporary hotel. Including natural daylight, state-of-the-art AV systems, complimentary Wi-Fi throughout the hotel and free on-site parking.

Located less than 10 miles from Gatwick Airport, the hotel is a convenient base for business and leisure, within easy access of the M25 and M23.

If relaxation is what you need, be sure to pay a visit to Chakra Spa. Our newly refurbished spa facilities include a 5 treatment rooms, a dedicated room for nails, with two nail bars and two pedicure thrones. Plus, a relaxing indoor heated swimming pool, sauna, steam room, jacuzzi, boutique gymnasium and tennis courts.

The newly refurbished Willow Suite incorporates a more exclusive dining area with an attractive conservatory leading onto the beautiful courtyard and gardens. Providing clear natural sunlight by day and moon lighting by night, The Willow Suite makes an ideal venue for weddings, graceful cocktail parties, conferences, and exhibitions on a more intimate scale.
The Willow Suite can accommodate up to 50 guests for dinner or a function or 100 delegates theatre style for a conference.
The Willow Suite is also the perfect venue to host a large dinner party where champagne and canapés can be served in the conservatory overlooking the garden, followed by dinner in the suite itself.

Willow Suite

POA

82% would book it again

Number of guests

Start date

End date

My dates are flexible

Capacity & layout

Standing

up to 90

Dining

up to 50

Theatre

up to 60

Boardroom

up to 36

Cabaret

up to 40

Classroom

up to 20

Catering & drinks

Catering arrangements

Catering facilities

Refreshments

Alcohol

Amenities

Cloakroom

Air conditioning

Disabled access

Lectern

Premises parking

Audio & visual

Sound system

Projector & screen

TV screen

Flipchart

WiFi

Space rules

Cancellation policy

100% refundable 5 days before the event

Location

Reviews

Jing Xu
January 2025
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
Helen Pooly
February 2025
Excellent hotel and spa. Staff welcoming and friendly.excelled in their service and dealt efficently with a booking issue, nothing was a problem. Lunch, meal and breakfast all outstanding and constituent monitoring regarding allergies. Rooms clean and spacious, beds comfortable. Spa was again lovely experience, restful and relaxed. Will return again, recommend booking directly to hotel, not using a spa booking site online.
Felicia Thornett
January 2025
Check in quick and easy, was able to check in early and staff were welcoming and friendly Room a good size, very clean Tea and coffee facilities as you would expect, could do with a couple more coffees in the room Shower pressure good and shower gel/shampoo and conditioner, plenty of towels. Request robe and slippers at reception Bed comfortable plenty of pillows, and air-conditioning in room. The room was quiet at night Small pool and spa area, with steam room, sauna and loungers. Lockers and towels also available Room service available, tried the club sandwich and caesar salad, excellent! Good portion size and tender chicken, would recommend All in all, a pleasant stay for the price
Emma Phelan
January 2025
When we arrived I wouldn’t say it was a warm welcome, it was an uncomfortable entrance. We asked for gowns and slippers as we were told these were provided but, due to the hotel no longer being a Crown Plaza they’d all being returned and they were waiting for new ones (surely new ones should have already arrived) and we should have been told which we weren’t! The hotel has plenty of accessible lifts (not normal lifts the small ones for wheelchair access) BUT also a lot of steps everywhere, if there was a power failure anyone disabled would have an issue. ** The bathroom in the room is absolutely freezing which in turn made the room extremely cold so was very cold overnight so bare this in mind if going in the winter months** other than this the room was ok, we didn’t have a hairdryer (not the end of the world but the room should have been checked) we called reception and were told it was in the bedside drawer - no we’d looked there, it’ll be in the writing desk drawer, there is no drawer in the writing desk, ok we’ll send housekeeping which they did! Then again not the end of the world tv channels weren’t working and apparently they were being fixed the next day. The wardrobe is on the right as you go in the room behind the door but due to no lighting in that area you can’t see in the wardrobe at all. The bar is very over priced but I guess that’s expected for where you are. On leaving the following day 4 members of staff at the desk all happily chatting to each other, I wasn’t sure where you left the door cards, not one single person acknowledged us so we left them on the reception top. But they obviously didn’t want to stop their important conversations as not even a thank you for staying or have a nice day or even a simple goodbye! I’ve had a better stay and service at a Premier Inn if I’m honest the staff are always friendly and welcoming there. The nicest staff member was in the bar the previous night who’d been there 2 days. May be the staff aren’t happy with the change over of company’s! Let’s hope they improve and the staff getting customer service training.