Crowne Plaza Felbridge-gatwick, Sycamore & Mulberry Suite

Me and my partner was gifted a spa day, treatments & an afternoon tea. We have had such a great day spending a relaxing day together. The facilities were very clean and aesthetically pleasing. Scarlet looked after us with the treatments we had, which we thoroughly enjoyed to the max. She also gave us recommendations of where to go for dinner in the area which was very helpful as we are from Essex. Afternoon tea was very delicious and tasty. Enough food for 2 people, including unlimited tea & coffee. A complimentary Prosecco or soft drinks. We will be back at some point, to spend a night here maybe even including dinner!

Every member of staff I encountered was polite, helpful and informative. The restaurant manager (Mark) worked his magic ensuring every guest had what was needed - an army of staff endured the buffet breakfast items were always fully stocked and tables were cleaned quickly and reset ready for the next guests. Owen in the bar had a wealth of knowledge and patience! Thank you to the member of staff who located my friend who dropped his mobile. Becki, Oliver and the receptionists were very helpful and patient - offering solutions to a number of questions I had. The facilities are clean, accessible and there was an added bonus - bathrobes and slippers available to use in the spa/swimming pool area. Our bedroom was spacious; with a fridge, ice bucket (filled at the bar) iron and ironing board, free safe, large television, kettle with tea etc and free WiFi. We weren't in our room long enough to fully enjoy everything including a full size bathtub. I am disappointed that I wasn't able to stay long enough to fully enjoy the terrace and garden areas. I took a taxi from East Grinstead and arrived less than 10 minutes later. I am looking forward to returning next year

Just came back from a wonderful music event at this great hotel. From the moment we walked in everything was spot on. The reception staff were excellent and nothing was a problem. The room was large with a comfy bed and nice surroundings. The housekepping was 100% and serviced daily. The restaurant breakfast and dinner was high quality and rather yummy. Thank - You to all the staff at the Crowne Plaza, You all made our weekend a lovely one. A special Thank-You to Mark in the restaurant. You really looked after us. Such a kind Gentleman.