Retreat East, The Rose Room

The accommodation was comfortable. However, it seems there needs to be more focus put on the attention to detail. When renting an entire 4 bedroom property, it was missing several basic essentials you would expect! For example, an iron, ironing board, can opener, cleaning products for the kitchen, kitchen cloths and towels, etc. The freezer was basically unusable due to being completely frosted over so the door didn't shut. The view from some of the windows looks out onto rubbish! And the massive cracks all over the walls are a little concerning. To improve the property, it definitely should have a dedicated hot tub on its own patio. There was not enough time or space to use the only 1 on-site that is shared between several properties. It is not very private as people can walk and drive right past.

Lovely staff at reception and in the restaurant. We stayed here for 4 nights as we were looking for a quiet getaway from the city. Rooms were nice upon arrival, however a little disappointing after taking a closer look. The throws had stains on them and the couch had a strange smell (which all I can ignore since it’s definitely not a necessity). Sink was a little clogged, water doesn’t flow properly. Outdoor bath was really nice though. Disappointed that there isn’t a make up service provided, and the QR code provided for room service doesn’t work because the menus wasn’t updated. Food in the restaurant was ok for dinner, however lacking for breakfast. Their continental breakfast option was really basic, so we ordered scrambled eggs but it was horrible. And the day after I ordered two poached eggs on its own, and was charged £12.50. Again, staff were really really nice and service was great. Conclusion, I think I expected more for the price we paid. It’s definitely a great place, beautiful countryside and very serene. They could’ve done so much more with this place. But overall just disappointed and wouldn’t recommend.