Borough Arms Hotel

When we walked in there was a lovely lady at the desk who was helpful and very polite Really nice and friendly staff and the rooms and the hotel was very clean,spotless and tidy. There was a very rude man and a rude woman who was horrible to the bar staff and to the manager complaining about other people that were there at a wedding party and they made up stuff up that didn’t even happen! At weddings things are going to get loud it’s a wedding!! but we hardly could hear anything from the wedding party and no one was loud at all only thing we could hear was the music but it wasn’t on late and it was nice and quiet This situation did not put me off the hotel/pub at all as they handled it so well I was so annoyed at the people for being so rude to such lovely and helpful people it is a lovely quiet pub/hotel they handled the situation very well those People that were rude should be ashamed and embarrassed and to Jess,rob,cameron,the manager jen and the rest of the staff thank you for making our stay very lovely we will definitely come back! We had good conversations with the staff members and a good laugh too! Bed was comfortable and clean also

⭐️⭐️⭐️⭐️⭐️ I have stayed in the Borough Arms Hotel numerous times over the past 2 months due to working in the area. My rooms have been spotless , the food above and beyond my expectations. Mr Sheikh the owner and all the lovely staff have been so welcoming and accommodating, nothing is ever too much trouble for them. I hope to return to Stoke in the near future and will most definitely book again with this hotel and highly recommend the whole experience as a hugely positive one and I stay in many hotels but rarely find that I feel the need to write a review . Thank you to all the staff and Assam

Attended this hotel for dinner this evening. I came with very low expectations and I was pleasantly shocked. The food was just delicious and the smoked salmon starter which was fabulous just gave me a bigger appetite to eat my lamb main course which was just amazing. I was gutted that I didn't have room to eat a sweet but maybe next time. This place really is a hidden gem regarding food, not somewhere where I'd ever even considered eating out until now. I'd definitely return for dinner anytime! Your food is awesome!!!