Mercure Thame Lambert Hotel

The bedroom we were in had a filthy carper, covered in large stains and I was bitten around the ankles. I think perhaps the room was used for guests with dogs. The corridor outside had no heating and the room itself was freezing and the air blowing thermostat although working, did not bring heat in and probably set up elsewhere to only come on at certain times. I know this as my husband a retired buildings engineer. The bed was clean but the carpet as well as being badly stained, was not hoovered We observed 3 guests used drinks glasses sat on a corridor shelf the duration of our stay. The bathrooms have no heat and we had no shampoo etc in our empty containers screwed to the shower wall. The bathroom was clean but the toilet was letting by all night. There was nothing to hold onto to get in and out the shower. No hand shower attachment and no plastic shower caps as only pan head shower. The entrance to this hotel is, by contrast, nicely decorated, heated and welcoming. The linens were stored in a shipping container with doors left open to the corridor. The corridor hallway carpet too had large stains. All in all, with possible flee bites as our parting gift, this is the worst hotel we have stayed in. We booked through Travelzoo and will think twice about doing that again.