Delta Hotels By Marriott Northampton, Exclusive Hire

This was a wonderful hotel- the check in was quick, polite and efficient. The rooms were beautifully clean and extremely comfortable especially the pillows! The food was good value, but what made the visit special was the staff, particularly Michelle in the restaurant who was warm and welcoming and greeted us with smile and local charm- thank you you have made us want to come back. Superb thank you!

I liked the hotel, Neat and Clean with decent wifi and good and polite staff, Its only ground and first floor there (without lift) so if you have any physical issues then talk to reception and they may arrange a room at ground floor. I must say they need to work more on menu for veg/ vegan folks. (currently only Veg Tikka and burger at dinner and an advice to chef Veg Tikka is not very good please try some other stuff for Veg/ Vegans. Thanks

In October, I celebrated my 40th birthday at the Marriott Bonvoy Northampton, a venue that holds a special place in my family’s history. We’ve had incredible experiences here in the past, including my wedding reception and milestone celebrations for both my dad and godmother, all of which were flawlessly organized by Nicola from the sales team. This time around, however, things felt different. Nicola is no longer with the team, and I liaised with Kira from sales. While Kira was lovely and did her best, it was clear that she lacked the training and experience that Nicola had. This made the planning process more challenging, and when I requested a call from her manager, Charlotte, I never received one, which was disappointing. Despite these challenges, the night itself was absolutely fantastic. Louise, who managed my wedding years ago, was in charge again, and her professionalism and experience made all the difference. The food was incredible—beautifully prepared and thoroughly enjoyed by everyone. The DJ, whom we’d had before, was also excellent and kept the atmosphere lively throughout. It felt like everything came together perfectly on the night, thanks to Louise and the exceptional team on the ground. However, after the event, I didn’t receive any follow-up from Kira to check how things went or if I was satisfied. This lack of communication and interest in feedback from both Kira and her manager, Charlotte, was surprising and disappointing, especially considering the high standards I’d come to expect from previous experiences. Overall, while the night itself was truly wonderful thanks to Louise, the incredible food, and the hardworking staff, the planning process and post-event communication fell short. I hope the Marriott Bonvoy Northampton takes this feedback on board to uphold the exceptional standards we’ve enjoyed in the past.