Albert Hall, Manchester, Main Hall

Went here to watch a concert with my daughter who has special needs. I had contacted the venue months before our visit to enquire about special provisions for her. I had to provide documentation as proof but the process was smooth via email. Once we arrived we had been instructed to go straight to the front of the queue where we would be taken to a special seating area. Again, this process was pretty smooth. One of the members of staff (security) went above and beyond to make sure my daughter felt comfortable. We were given special wristbands and that meant we had a runner who would go and get drinks etc so we didn't have to leave our seats. The environment was OK. My only issue is they sat a pregnant lady and her husband on steps right next to us during the support act, and this blocked our route out as they took up all the stairs. It made no sense as there were plenty of seats these people could have sat in, however the security guard in our area seemed a little clueless and clearly wasn't clued up on health and safety. I can't score the place down though because other than that we were so well looked after and all the other staff were absolutely lovely. They went above and beyond for my daughter. I paid £9+ for two drinks of coke. (To be expected). There were plenty of toilets inside (lots of stairs). You can even go out the back for a smoke if you feel the need. The building itself is beautiful and reminded me of a church in many ways. We had an excellent view of the artist (Jessie Murph) and overall it was a lovely experience. I highly rate the staff here and I can't wait to return for another concert!

Great venue. Set in an old church. Seating upstairs. Toilets are downstairs in the labyrinth below but overall what a cool place. Can get warm but they had free water for our concert. Great service from the staff as well. Entrance and exit was very swift. Will definitely be back to see other events here

Went to see Magnetic Fields play their album 69 Love Songs over two nights here. It's a stunning venue, and the view from the balcony is superb.