The May Fair Hotel, The Theatre

Cancellation policy

Cancellation by the Hotel The Hotel may cancel the booking: 1. If the Hotel or any part of the Hotel is closed due to circumstances beyond its control 2. If the client becomes insolvent or enters into liquidation, bankruptcy or receivership 3. If the client is more than 7 days in arrears with any payment to the Hotel 4. To avoid any material breach of these conditions 5. If it might prejudice the reputation of the Hotel 6. Where the nature of the reservation, the name of the end client and the name of the person responsible for payment is different from the person making the reservation, this should be notified to the Hotel at the time of booking. The Hotel may with absolute discretion and without giving reason, refuse to let the premises to The Client should the actual client or nature of the function be different from that declared. The Hotel will, where practicable, advise of intention to cancel 10 working days in writing prior to allow corrective action, where appropriate. In such event the Hotel will refund any advance payment made but will have no further liability to the client. Cancellation by Client If the client cancels the event, including accommodation less than and including 24 months in advance it will pay the Hotel the following sums and any other costs incurred by the Hotel on the client’s behalf, less deposits already received.  Cancellations outside 365 days prior to the event 20% non-refundable deposit will remain with the hotel  Cancellations between 270 and 364 days (Inclusive) in advance 30% of the estimated contracted revenue of the booking  Cancellations between 180 and 269 days (inclusive) in advance 50% of the estimated contracted revenue of the booking  Cancellations between 90 and 179 days (inclusive) in advance 75% of the estimated contracted revenue of the booking  Cancellations between 30 and 89 days (inclusive) in advance 90% of the estimated contracted revenue of the booking  Cancellations less than and including 29 days in advance 100% of the estimated contracted revenue The Hotel will waive or refund all or a portion of assessed cancellation fees in the event that the lost revenue can be recovered by the sale of cancelled or released space to another client. In cases of partial sale of the rooms or function space the difference between the contracted value and the actual sale of another client will be charged. The Hotel, by signature of the authorised representative on contract, agrees to make every reasonable effort in good faith to accomplish the sale of the cancelled or released space, given sufficient time to do so. The Client, by signature of authorised representative on the contract, agrees to accept terms of full or partial cancellation.