The Montague On The Gardens, Leopard Bar Terrace

I feel compelled to write about my amazing experience at the Montague on the Gardens. Back story, I worked in hotels as a front office manager and bellman/valet while going to college, so I know the hospitality industry first hand. I have traveled extensively and I can say that my wife and I have never had a nicer experience at any hotel. The entire crew from the doormen to the maids and everyone in between were absolutely friendly and very accommodating. The food was wonderful and we actually had scones and tea (very English) complimentary from the hotel. My only complaint, and be it a minor one, was that the room was a bit on the small side. It was only a 30 minute walk from the London Eye within walking distance from many nice eateries.

Perfection. My husband and I just returned from a week’s stay at The Montague and I am delighted to add to the many rave reviews. I have stayed at innumerable hotels over my life and this is the very best one by a long shot. The primary reason: the people who work there. The staff is unfailingly professional, helpful, available and friendly — every single one of them and there are many. I have never had such good service in my life and I’m terribly picky! Each of them truly goes the extra mile. They do what is rare these days in the hospitality industry: they do not simply fulfill your requests — they anticipate them. I have to give a special thanks to Frankie, a young woman at the desk, who went above and beyond when we had a specific need. Further, there are many different common areas and all are exceedingly comfortable, fun and well done. I could easily have spent many more hours in these rooms curled up with a good book sipping tea, coffee, or hot chocolate that all available in the very well-appointed sitting room most of the day. While I’m not a London expert, I don’t think the location can be beat. It is both near all main attractions and neighborhoods and yet is on an extremely quiet street that does not feel at all touristy despite being across the street from the British Museum — the best of both worlds in my opinion. We had expected to take many tube trips but ended up taking only two because everything we wanted to see (except Notting Hill) was walkable. Our trip was for a special occasion and The Montague is what truly made it a special and memorable one.

My family (two adults, two teens) had a wonderful 4-night stay at the Montague. The hotel is located in a building that were formally townhouses, and it has an old-world charm (including the living area where you can read the paper or have a drink, the lounge, and restaurant). It is directly across from the British Museum, and a short walk to the tube. Although rooms are London-size and not large, they are also charming, with individualized decoration, quiet, and comfortable. The breakfast was terrific, and most importantly, the service and responsive and friendly staff were top-notch.