The Sheraton Grand London Park Lane

The Sheraton Grand Park Lane Hotel in London was absolutely amazing! Located in one of the most luxurious districts of the city, it’s just a short walk from Hyde Park, which makes it a perfect spot for anyone who loves exploring the city on foot. The hotel boasts some truly fantastic restaurants, with food that’s simply delicious. The lobby is one of the best features—it’s grand and spacious, especially when compared to other hotels in Europe. It creates a welcoming atmosphere as soon as you step inside. One thing I noticed during my stay, particularly during peak seasons, is that the hotel is very popular among Khaleejis, including myself, which made it feel even more comfortable and familiar. I felt super safe throughout my stay, which is really important when traveling. I did have an incident where someone tried to rob me, but the hotel management was incredibly helpful. They not only calmed me down but also took steps to ensure everything was safe moving forward. Overall, I highly recommend the Sheraton Grand Park Lane Hotel for anyone visiting London. It offers an unparalleled experience in terms of location, safety, and comfort. I will definitely be staying here again on my next visit!

The Sheraton Grand is in an excellent location. The staff are very professional. Our room was spacious, well presented and clean. We chose the B&B option, the breakfast is very good but the breakfast room can be quite busy (as you'd expect on a Saturday morning). The lifts are a little annoying as they are scattered around the reception area and it is never clear which one will be the next to arrive. Our room looked over the alleyway between buildings and therefore the only view was of the AC ducting of the building opposite. I'm fairly sure I could hear mechanical noises coming from this alley for most of the night. The hotel adds a 5% service charge to the bill which appears to be coming more common.  I'm not a fan but didn't argue this. We'd definitely stay here again but look to get a room in a different location.

Most of the stars are for the location. So close to everything. The staff were all really nice. The room was really nice but expected something with a nice view for $700/night. We dropped our bag off in morning and were told that we would get a call or a notification through the Marriott Bonvoy app when our room was ready. We got neither. We walked around London in 90 degree weather. When we came back, we were told that the room had been ready. They couldn't quite explain why I wasn't notified. We had lounge access and the lounge was quite underwhelming. Was small and dark. Breakfast in the morning was good. It would have been far better if the lounge was at the top of the hotel with some daylight. Bed were super comfortable and everyone working there was nice.