The Good Hotel London, The Globe

I have very very mixed feelings about this hotel. It was clean. The bed is super soft and comfortable. The location is great. In terms of staff I wasn’t sure what to think. Once they’re great, other time they keep giving me super weird looks. The downstairs bar staff barely knew their own products. I was first booked into a standard room, which is an absolute joke and the size of a shoe box. Then I upgraded to their best room, which was a very very pricey upgrade. Even though I could actually move and turn around in the big room, it was still a disaster. - no fridge - every time you open the room door it sounds an alarm - no TV - the settings on my AC kept changing - no luggage holders - no wardrobe - nonexistent sound insulation: one night someone came to a neighbouring room late, their door alarm woke me and I could literally hear footsteps next door. I almost had a heart attack thinking someone was in my room! - planes constantly flying over the hotel room, with no sound insulation it’s truly a mental torture especially if you try to sleep early The services in the hotel were a joke. No bottled water provided, the hotel book tells you to drink tap water!?!!??! No laundry bags or forms provided in the room, you must go ask for it at the reception, then go back to your room and then you’re told to bring the laundry back to the reception - the most ridiculous thing I’ve ever heard. When you go and ask them to collect the laundry from your room they look at you as if you ran away from mental hospital. I’ve got a food poisoning one of the days and the only places I’ve eaten in was the hotel and a Gordon Ramsey restaurant in the last two days. I have no proof where I got it, but I can guess. Definitely not suitable for business travel. I’ll avoid this hotel next time. It’s great that they donate a portion of profits to charities, but hey! Focus on your guests comfort first.. Super expensive for what it is.