The Montcalm: Brewery London City, Samuel

We had a wonderful stay at the Montcalm Brewery Hotel for our wedding and were so impressed by the genuine kindness of the reception and housekeeping staff who went above and beyond to ensure our stay was extra special. We were able to organise special requests for our stay in advance and the staff were happy to accommodate further requests during our stay. All of the staff really added to the excitement of our stay and I'd like to specifically thank Alok for all of his help and Corinna and her team for setting up our room beautifully. Thanks also to Alexandra S for ensuring everything was set up for the bridal suite. We are so happy we had such a wonderful experience. The quality of the hotel was lovely and the breakfast was one of, if not the best hotel breakfast I've ever had! Thank you all for a lovely stay.

I recently stayed for a week at 'Montcalm at The Brewery' Hotel with my family, and I would highly recommend it for anyone visiting the area. From the moment I arrived, the staff went above and beyond to ensure my stay was exceptional. The rooms are comfortable and beautifully appointed. Make sure you get breakfast, as it's truly excellent. A special thank you to Ramona, who made my experience unforgettable. Her attention to detail and warm hospitality truly set this stay apart. She was always available with a friendly smile, helping with recommendations and making sure we had everything we needed. Thank you, and see you soon!

American, female, solo traveler here. I'm delivering this review very late (Oct. 2024), as my stay was in early July 2024. I really like this hotel and, while it's not a 5-star, it is a solid 4-star. I loved my room (#510), which is perfect for a solo traveler. It reminded me of a cool attic. I especially loved that the room had a bathtub (which I’d requested) and huge windows in the bathroom! (Plus, a good-sized window at the opposite end of the room, so I felt the room had good light.) The room was clean, the bed comfortable, and room service appeared to be prompt (but I only ordered wine, so I can’t speak to food delivery). CONS: (1) My room overlooked the courtyard where many social events/receptions were held during my 5 days there, so sometimes it got a little noisy (no biggie though); (2) some electrical sockets in the room didn’t work (annoying!); and (3) the heated towel rack in the bathroom didn’t work. (I suggest the staff just remove the heated rack if they don’t plan to activate the rack. Otherwise, it gives the impression that the room is full of broken stuff rather than amenities.) Great teas in the room (I actually ended up ordering the same tea online when I returned the US.) Very nice robes, too. (The pocket was torn/hanging on the first robe when I arrived, and when I reported it to the front desk they brought me a replacement robe pretty quickly.) Easy access for Uber and the bus (I caught the bus home from the Tower Bridge area, and the bus dropped me off directly in front of the Montcalm -- very convenient!) Tube station (to get to Big Ben/Clock Tower/London Eye/Abbey) was not close to the Montcalm (walking), but not too far either. Finally, the staff was polite. I loved how they’ll bring coffee to you in the lobby, so you can chill in the lobby (cozy and unique) if you don’t want to walk to your room :) Overall a sweet experience, and I would definitely stay at the Montcalm Brewery again!