Best Western Plus Grim's Dyke Hotel, The Music Room

Customer service from Ann Marie was outstanding I was looked after from start to finish. The music room was beautiful and I learnt lots about Gilbert and Sullivan as well as a fantastic Christmas party. A location with history and beauty.

I recently went to an anniversary here. The hotel exuded elegance and sophistication, providing a perfect setting for such a special occasion. The spacious venue was ideal for large celebrations, and the attentive staff ensured a seamless and personalized service. Despite its secluded location, it added to the exclusivity of the event. Not to forget, the great atmosphere and the amazing food served were the cherry on top of the exceptional experience. A solid 5-stars rating for a truly memorable celebration.

The Best Western Plus Grim's Dyke Hotel is set in a stunning, historic building surrounded by idyllic gardens and forest, making the location perfect for a peaceful retreat. The staff were incredibly attentive and friendly, adding a lovely touch to our stay. Unfortunately, the breakfast was a major letdown. At £15, we expected more. On the first day, they were out of avocado, leaving only two breakfast options (full English and a vegetarian version), which were small and underwhelming. The undercooked tomato and dry bacon didn’t help either. For what was served, it felt like it shouldn’t have cost more than £5. The second day, we ordered avocado and poached eggs on toast, only to find the cold buffet lacking of ham. On each day, the meat and cheese selection was both poor in quality and quantity. The beer selection at the bar was also limited and overpriced. That said, the beautiful setting and warm, attentive staff made up for some of the shortcomings. We would definitely stay again, but we’ll plan to eat and drink out next time. There are some great local pubs nearby!