The Scotsman Hotel, Fettercairn Suite & Garden Suite

This hotel is situated close to both the old town and new town. About 100 yards from the Royal Mile and 200 yards from Princess Street, it's an excellent base for site seeing or shopping. The staff are friendly and obliging. The rooms are spotlessly clean and we've really enjoyed our stay. Queenie, the front of house manager has been brilliant and strives to make your stay as comfortable as possible. Breakfast is excellent catering for all tastes, and dinner in the Grande Cafe was equally as good. We will come back.

Opulent decor very impressed on entry to this stunning hotel which was located in a central location, which was great for accessing all tourist attractions. Plenty of bars, restaurants near by to suit all tastes! Our room was lovely, clean, very modern and the complimentary water, whisky, biscuits was a nice touch as were the toiletries. Breakfast was plentiful, lots of choice and readily available. My husband said it was one of the nicest breakfasts he’s had when traveling! The cost of £22.50 was included in my overall cost therefore I didn’t feel this was too expensive. If you wanted to book room only there are plenty of places nearby where you could purchase breakfast a lot cheaper than at the hotel. I read previous reviews re the service from staff at the hotel some were positive, some neutral. In my opinion the staff were polite but didn’t really engage in conversation, I didn’t feel valued as a guest, no warm welcome and I walked past the concierge several times during my stay, no acknowledgement given, his computer screen was more interesting 😢. We had a few issues in our room, squeaky door, lack of connectivity to the TV which we reported and was quickly resolved however the mini bar wasn’t which was a pity as we would have bought some of drinks available! We ate at the Grand Cafe on our first night, again impressive surroundings, the staff were friendly and service was good and the food was lovely however we chose to go again on our last night, chose our food, which took us over half hour to decide only to be told they didn’t have what we ordered which was annoying at the time as we had ordered starters and drinks. Maybe checking with the kitchen prior to taking orders would have been an advantage! If you’re looking for a central location, nice breakfast, modern clean room in grandeur surroundings I would definitely recommend this hotel and I would have rated 5/5 if the staff had been a tad friendlier and if they hadn’t tried to charge us for breakfast twice which had been paid for via our tour operator when the holiday was booked.