Manahatta Edinburgh, Restaurant

I was here last night with some friends for food and drinks. First impressions were good and id heard positive things so was excited to try here, the place looked great and the guy at the bar (didn't get his name) was brilliant. Unfortunately it goes downhill from here, our table ended up being late so we bought a drink and waited before being taken down. Our server was called Anna and she was nice. Food was alright, pub grub nothing fancy but tasty enough. We ordered some more drinks which took forever to come and we had to chase twice for these. Table service finished at 10 and we were told we could continue to order via the QR code on our table. Then a short time after a man came and told us as we had finished our reserved time and needed to move, he was so blunt and rude in my opinion. I understand needing to move on if the table is booked but firstly there is a way to say it and ask people and secondly it would have been nice to be told that when we sat down, especially the fact our table was quite late. We moved upstairs and found another table people had just left, the same man came over and ushered us on again, "this is reserved", we said the people who had sat here had moved on and that's why we sat down but again more extreme rudeness made us quickly finish our drinks and leave. His name is Henry, management seriously need to send him on a customer service training, I wouldn't dream of speaking to people the way he spoke to us. I'd had high hopes for here but Henry has done a good job of making sure ill not go back, Including the work christmas boozy brunch I'd proposed to my colleagues. It's not a cheap place and we spent quite a sum between us but that's the last time I'll be here.

Had a booking for 8pm and order drinks through the app and they arrived 20 minutes later whilst our friend waited half n hour at the bar. Understanding if it was busy. We let that slide and saw our drinks almost arriving and just before the waitress could deliver it, I’m assuming the Duty Manager had stormed up to her and clearly wasn’t having a pleasant conversation. Her face wasn’t pleasant as she stormed back and forth around the floor creating the absolute worst atmosphere for us. We drank our drinks within 5 minutes and left due to this woman in the cropped pink blazer. Snobby unprofessional and really needs to understand being in a management position you help create the atmosphere of the bar and people do notice these small details and it ruins experiences. Such a shame