Piperdam Leisure Resort

The Lodge was lovely & well equipped. My only gripe was it was a bit whiffy on entering, smelt a bit damp or musty. The outside space didn't look very inviting, dirty table & broken chairs. Staff soon brought new matching chairs Once this was done, & opened the windows for a little while it was fine. I used the spa. Jae was excellent. She listened to what I said and applied it accordingly during my massage. The pressure was just as I like it. Really enjoyed the facial too. Thanks Jae.

Some major issues, some minor. First visit here in a couple of years staying with a group of 10 in lodge 54, nothing much has changed, lodges are tired and need lots of little things repaired and upgraded. On arrival the heating was not working, maintenance could not fix it so a plumber was sent the next day. Plumber arrived but without the maintenance crew, I was sent around the lodge assisting the plumber checking all the thermostats were on, not what you expect from a weekend away. Plumber couldn't fix the issue, instead all the valves were removed from the underfloor heating which left the heating on flat out until they could get an electrician. At least we were no longer cold. We are home now and have yet to see an electrician come to make repairs. There is a major issue with one of the floor sockets in the bedroom above the lounge, when anything is plugged in a huge blue flash emitted from the socket and all the power went out, luckily it didn't damage the device we were trying to charge. The general cleanliness of the main areas was ok, there are some areas which are full of lint/ dust, some of the carpets are past their best. Stag and hen parties have taken their toll here, I think at a lower price you could accept the tired nature of the lodges, but at the premium price being charged for these they really need to be better. Kids enjoyed the little pipers, and the hot tub, the games table was missing all of the pieces, we were told that we would not be getting them as they go missing, presumably there were none left to hand out. Unless some investment is put back into these I cannot currently recommend a stay here.