The Botanist Alderley Edge, Shed

Bill came with the service charge already added. The customer should make the decision not the service provider. Service was good . Food good. So no problem today. BUT. I WILL think twice whether I go again

Terrible service. And I mean terrible. The epitome of bad service, our waitress for the evening opened by saying she was going to look after us, but then did anything else but. Plates dumped on end of table like a school canteen, not enough serviettes, cork left in prossecco for us to open, cutlery repeatedly not replaced (had to help ourselves for spoons for pudding from the cutlery station), first drink took 20 minutes "because we're busy" but they weren't, plates taken while others were still eating, the bar was totally unattended at one point. Overpriced drinks too, a large glass of wine £13.75 which is just insane and the bar man served me the most expensive glass without asking what I wanted. The first bottle of red I ordered £25 was 10.5% and was like vinegar, the second montepulciano was much better but cost £36. The food portions were tiny too, and not good value. About five cubes of pork on a hanging kebab is not good enough. They even had the cheek to put on a service charge of £40 after all this. Seemed like a bunch of kids serving all night and no manager present. It showed. Bad service and poor attitude to customer experience. Very disappointing.