Shangri-la The Shard, London, LI Room (for Exclusive Hire)

Our stay at Shangri-La The Shard was exceptional from start to finish. The breathtaking views, impeccable service, and luxurious rooms made it a truly memorable experience. Dining was exquisite, and the infinity pool overlooking London was the perfect touch of serenity. A must-visit for anyone seeking unparalleled elegance in the heart of the city!

a romantic xmas getaway for my partner. Lovely views of London in a luxurious room. The inifinity pool and sauna are amazing and very romantic. We had a couples massage which was relaxing but tbh we have had better for a third of the price The meal was the most disappointing. Very poor food and poor service. Was asked if we wanted the bill before we had even ordered. Maybe we should have taken the hint. Breakfast was good fantastic choice. Asked for blck pudding and the went an cooked some which was a nice touch Overall a good time was had but avoid the food in thw sky lounge which is bland unadventurous and over priced.

What an utter letdown. I went for a spa experience at the Twilight Sky Pass at Shangri-La (at The Shard), booked via Spabreaks.com. For £400, I expected luxury and relaxation, but the experience was anything but. I found the “spa” facilities laughably inadequate for a venue boasting 5 stars. A pitiful number of lockers (with some broken and hardly working) and cramped changing rooms, which meant guests had to awkwardly wait in line. Relaxing? Hardly. The pool was shockingly small. I feel it served more of an ornamental rather than functional role. And the showers? I couldn't spot them; could hardly find a couple. Even the toilets were shared with bar patrons on the floor. This isn’t luxury; it’s chaos masquerading as exclusivity. Save your money. And your sanity.