The KP Club

We stayed at the resort for two nights, the staff are fantastic and really lovely people. They really looked after us and couldn’t do more for us. The Food was exceptional, I had the venison pie with mash one night and we all had the rump steak offer on steak night. By far the best rump steak we had all eaten! 6 of us had the steak, several of us have eaten in good steak restaurants (milller & carter, Goucho etc) and we can honestly all say that this Rump was exceptional. The prices in the restaurant and bar are great value. The Steak offer was two meals with veg etc and a bottle of wine for £45. Worth every penny! The cooked breakfast was great as well ( selection of cold items, pastries, cheese, granola, cereals, toast and preserves) tea and coffee and a traditional full English (quality sausages, bacon etc) all for under £15. All served by attentive friendly staff. We stayed in the hotel pods, which are a self contained room with en suite. Everything you need ( hairdryer, iron ,ironing board, toiletries, tea & coffee making facilities) The rooms are clean and comfortable although the heating was a bit hot when we first got to our room. But after turning the radiator down and opening the window, was perfect. Bedding and towels were spotless and the whole stay was perfectly comfortable. Remember to put out the make my room sign out on the door as without this your room won’t get re-made! As we found out one day, but in fairness that’s on us! We would all like to thank the Staff for a great stay and for looking after us and would absolutely without hesitation thoroughly recommend Kilnwick Percy as a perfect stay.

Me and my family have just returned from a 2 night stay in the ‘ Deluxe Lodge’. We stayed to celebrate my partners Birthday. It was a great location and the staff were all friendly. The lodges were great and very spacious, however I don’t really think ‘ deluxe’ is the correct term to describe this lodge. I paid nearly £600 and it was covered in dust and all of the lodge is worn. I don’t think it’s worth the price at all considering the wear and tear on it. If the lodge was updated and refurbished it would 100% be worth the price. It’s just disappointing really when you pay all of that money.

These lodges have the capability of being so lovely, and in general they are lovely. They all just need some TLC. I ma not talking expensive things just simple things like the blinds do not work/fill the whole window as they have been broken. Put a poll and some curtains up, it is an easy fix and will make all the difference. We had a 4 bedroom lodge and only the master room had bedside lamps the rest you had to turn the main light off near the door and then try make it to bed in the dark without tripping over anything. Simple fix that would make a big difference. The lodge had a few maintenance problems on arrival, a call to reception each time felt like I was an inconvenience but the maintenance man came quickly and was great and apologetic. There is no way other than a small dust pan to clean/sweep up the floor downstairs during your stay - the floor never felt clean with bear feet dirt and grit stuck to your feet. Put a brush and mop in there for people if they wish to use it. Dishwasher but not one complimentary tablet left for use. There was mini shampoo and shower gel in the main bedroom ensuite, would have been a nice touch if they were not half used!!! Small bits, attention to detail would make this much more worth the money. The lodges are getting tired in some places. Location is lovely and the lodges are warm, comfy and spacious. Hot Tubs very hot and witnessed them being completely cleaned out ready for next guests which was reassuring to see.