Manahatta York, Exclusive Hire

We want to celebrate an anniversary with some friends, The website looks trendy and cocktails look amazing BUT don't be fooled!! The staff were friendly on arrival, showed us to our booth upstairs, no draft beer in the upstairs bar, was told by the barman that if I wanted a draft beer I would need to go downstairs to get it myself .. not great!! Ordered a G&T for my wife and did not get asked if we wanted a premium tonic or draft tonic, just got draft .. again not great!! Music was LOUD .. like VERY loud, we could hardly hear each other and talking almost impossible .. to make it worse a member of staff then turned it up even loader?? We lasted 20min .. NOT a high end Cocktail bar at all .. would not go back!!

Booked Manahatta for bottomless for 11 people. When we arrived we had been spilt across 2 tables, not a great start as our party was separated, would have appreciated being told this in advance and we may have cancelled as it was a birthday celebration and we wanted to be together. The team serving were lovely but service at the bar and the backlog of orders meant it was over 30 minutes before we received a drink, there was prosecco on the table but still not acceptable. Most of the food came out cold and had to be sent back, the steak was freezing as were the chips and burgers. The manager apologised and made sure we got fresh warm food and our drinks started arriving quicker but it spoilt the night. Shame as it's a great venue with good music and atmosphere. I think maybe taking too many bottomless orders let the service down. Not expecting gold star but to pay almost £500 for 11 people I expected better and I certainly wouldn't return. All of the party were disappointed.