Forest Of Arden Marriott Hotel & Country Club, Kenilworth (Arden 3)

Excellent hotel for us in the Birmingham/Coventry area. Postcode is CV7 We attended a wedding reception in a large marquee laid out to the rear of the hotel so the staff for this event were excellent and nice. Good link to the main hotel. The rooms were excellent, well presented well stopped with toiletries, etc Bar staff and certain gents behind the bar were very rude, but mostly the staff were pleasant and very helpful. It’s a shame I have to give it. Stars had it not been for some of the rude staff it would’ve been five star. Breakfast in the morning had a lot of variety but to get an omelette had to wait 15 minutes. Some of the drinks behind the bar in the hotel or expensive but only to be expected. Jager bomb £9. Apparently, this is part of the Marriott resorts and has various golf courses and a golf Academy attached. Definitely will be using this again, even if I’m going to Birmingham and I can make a weekend of it I will use the Arden hotel.

My husband and I had a romantic night away here last weekend and we had such a wonderful experience.  I have never had such a warm welcome and seen staff smile so much, from reception to the restaurant to the cleaners, nothing was too much trouble.  There was a wedding on that day and the restaurant was full for dinner but you wouldn’t have known as this didn’t affect the customer service we received, and the sound proofing must have been good as we didn’t hear anything of the wedding.  I was particularly impressed by breakfast as usually with a full restaurant staff would struggle to keep on top of replenishing food and other items but this was not the case at all, there was plenty of everything that we needed, and, as always, service with a smile.  We were really happy with the food for both dinner and breakfast.  Cocktails in the bar after dinner were delicious.  The room was great, very clean quiet and well furnished.  I liked that we could open the windows as I hate air con (very drying / noisy). I also liked that there was a mini soap and mini toiletries as so many hotels have moved onto larger dispensers now, and biscuits on the tea tray, another tradition that seems to be dying out.  This is a traditional hotel doing it properly and doing it well.  We were delighted with our stay.

Good value and an enjoyable stay as part of a golf break. The breakfast (which was included) and extent of options was a real positive and the grounds looked stunning with lots of colourful flowers. We expected the rooms and parts of the hotel to be tired/in need of a refurb (which was true) although impressed by the friendliness and quality of the hotel staff. A warning - the hotel food and drinks are extremely pricey and not good value for money at all. The cheapest burger at £19 and a pint at £7 felt really painful and exploitative as the cheapest main option on the menu seeing as no other dining options are nearby. Overall would stay here again.