

The Postal Museum, Conference At Mail Rail
Post Office, Calthorpe House, 15-20 Phoenix Place, London, WC1X 0DA -
Up to
200 guestsOffers
cateringExternal Catering
allowed
Located a stone’s throw from Farringdon Station and bordering trendy Exmouth Market, The Postal Museum has opened its doors to the abandoned and forgotten Mail Rail. The space has a capacity of up to 275 people and hire will provide guests with an immersive ride through the original railway tunnels as part of the experience.
The impressive industrial, blank canvas space is available for a range of events from product launches to live gigs.
Additional areas are available for hire within the Postal Museum itself. With a capacity for 80, this space is perfect for intimate receptions and networking events. The contemporary museum space comes with the added benefit of a private courtyard and the opportunity to include a curator-led museum tour as part of the guests’ experience.
Mail Rail is a distinctive subterranean event space ideal for conferences, with capacity for up to 200 seated. The impressive, industrial space has industrial architectural features and countless branding opportunities.
Conference At Mail Rail
Capacity & layout
Theatre
up to 200
Cabaret
up to 120
Classroom
up to 200
Catering & drinks
Catering arrangements
Catering facilities
Amenities
Cloakroom
Disabled access
Heating
Audio & visual
Projector & screen
WiFi
Space rules
Allowed events
Licensed for alcohol
Location
Reviews
T Hartberg
March 2025This is really two museums, one telling the story of the postal service in general. The other across the road tells of the underground trains that carried mail from one London station to another, independent of London Underground. Small train carriages on what could be called a miniature train would be loaded and unloaded by staff at designated stations. Now you can take a ride on the train, but keep your head down as there is not much room. At certain points a light display with commentary explains the history of the place. The main museum contains a collection of items relating to the history of the UK mail service. There is a mail coach, post boxes, stamps, posters and much more. I joined a guided tour which was very informative. This is a good place for a day out for young and old.
Shelley C
January 2025This was actually a fun place to visit. The museum had lots of interesting artifacts and lots of interactive exhibits that kept me entertained, so they would be great for children. Tickets are timed for entry to the mail ride, but you can enter the museum first if you arrive early. I advise booking in advance as they sell out quickly. There was a cafe and souvenir shop. There were also toilets that were in good condition. The staff were welcoming and friendly. A little further down the road is the Mail Ride. It was a thirty minute queue for the actual ride. The ride lasts fifteen minutes and allows you to see the tunnels and platforms. Along the way, information videos play. These are subtitled. There was flashing imagery. Understandably, the tunnels did smell damp in places. In order to go on the ride, you do need to be able to walk 100m unaided and climb 70 steps. After the ride, there was another museum area. There is a souvenir shop in the building, a craft area, toilets, and a children's play area, though this requires another ticket. Both museums are accessible to people who use a wheelchair or have mobility issues. The mail ride is not accessible. Due to this there is a reduced price ticket. There are wheelchairs to borrow, and these can be booked in advance. There is no disabled parking. There are disability toilets. You are allowed to take guide dogs on the ride, but you must have a sighted person to help you in the event of an emergency. Members of staff are trained in this if you are travelling alone.
Niki Colet
February 2025Fantastic experience. I was so impressed and excited to get on these miniature trains 🚂. The story behind it is incredibly interesting and the whole experience was incredible. Not far away from London Waterloo, a nice 30 min walk, you can drive there but I choose to visit London and enjoy the views. I don’t know who was more excited 😜, me or the kids around me. A must see if you’re looking for a family experience, but adults can have their fun too 😉.
C. K.
December 2024More informative and fun than I thought. Loved learning the history of the Royal Mail service. Nice blend of infographics and interactive exhibits. Clearly designed for children, but some displays aimed at adults. Enjoyed making my own stamps, though the final product wasn't emailed as expected. The uniform exhibit was informative. Wish it was a free museum, but price wasn't outrageous. Recommend going as soon as museum opens. Anytime later, the place does get a little crowded, clutter and a bit dirty.
Tyler Austin
March 2025Cute museum to visit to learn about the history of the Postal Service in London. Overall, the Mail Rail was the best part because who doesn’t want to go on a tiny train and experience parts of history?! The museum itself was good, not great because it was a bit small and some of the interactive elements head lineups to use so we didn’t get to experience everything. While the pneumatic tubes were a highlight, there was no blank paper so we couldn’t really experience that to the full extent.
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