The Mermaid London, Upper River Room photo #2
The Mermaid London, Upper River Room photo #3

The Mermaid London, Upper River Room

Location pin

Puddle Dock, London, EC4V 3DB - 

  • Users

    Up to
    500 guests

  • Table with chairs

    Offers
    catering

  • Delivery truck

    Internal Catering
    allowed

Located on the banks of the River Thames at Blackfriars, leading conference and events venue,

The Mermaid London, is a unique and customisable blank canvas boasting nine versatile and adaptable events spaces. This includes the City of London’s only 600-seat Auditorium, providing extraordinary acoustics and sightlines, and the enchanting River Rooms with their breathtaking views over the capital’s skyline.

As an autonomous and independently owned venue, The Mermaid London embraces the freedom and flexibility this provides to create unique, innovative and out-of-the-box events. Able to hold multiple events simultaneously, it caters for everything from private parties, product launches and exhibitions to award ceremonies, seated dinners and conferences.

With its premium partnerships with expert branding, event production, and catering specialists, The Mermaid London removes the stress of co-ordinating multiple external suppliers to deliver reliable support for every event in a convenient, tailored and top-quality package.

Alongside the venue’s phenomenal location and unbeatable transport links, its unparalleled views over the capital, including Shakespeare’s Globe, Tate Modern and The Shard, and an events team defined by imagination, dedication and expertise, are at the heart of why so many clients come back to The Mermaid London time and again.

Versatile, stylish and contemporary. The Upper River Room is ideal for both corporate and social events, including conferences, evening receptions, weddings, gala dinners and award ceremonies to name a few.

The floor-to-ceiling windows offer delegates unbeatable views over the River Thames and some of London’s most iconic landmarks such as the Tate Modern, Shakespeare’s Globe and The Shard.

The room benefits from built-in lighting as well as an abundance of natural daylight, branding opportunities, and the adjacent Queenhithe for additional event space which can be accessed by a moveable wall.

The room also features a separate entrance - ideal for exclusive events in London – and also holds a late license for celebrations, receptions and dinners set to last all evening.

Capacity & layout

Standing

Standing

up to 500

Dining

Dining

up to 300

Theatre

Theatre

up to 150

Cabaret

Cabaret

up to 112

Pricing
& opening hours

Weekly schedule
  • monday

    8:00 - 24:00

  • tuesday

    8:00 - 24:00

  • wednesday

    8:00 - 24:00

  • thursday

    8:00 - 24:00

  • friday

    8:00 - 24:00

  • saturday

    8:00 - 24:00

  • sunday

    8:00 - 24:00

Price type: Per day
  • from £7200 per day

  • from £7200 per day

  • from £7200 per day

  • from £7200 per day

  • from £7200 per day

  • from £7200 per day

  • from £7200 per day

Catering & drinks

Catering arrangements

Catering arrangements

Catering facilities

Catering facilities

Refreshments

Refreshments

Alcohol

Alcohol

Amenities

Cloakroom

Cloakroom

Disabled access

Disabled access

Air conditioning

Air conditioning

Natural light

Natural light

Table / chairs included

Table / chairs included

Public transport

Public transport

Premises parking

Premises parking

Breakout rooms

Breakout rooms

Space rules

Allowed events

ticketedEvents

Promoted/ticketed events

alcoholLicense

Licensed for alcohol

Cancellation policy

In the event that the Hirer cancels or otherwise terminates this Agreement for any reason between the signing of this Agreement and 84 days before the start of the Hire Period the Hirer will be liable to pay immediately 50% of the Fees. In the event that the Hirer cancels the Event, or otherwise terminates this Agreement for any reason less than 83 days before the start of the Hire Period, the Hirer will be required to pay immediately to The Mermaid 75% of the Fees. 3.8 In the event that the Hirer cancels the Event, or otherwise terminates this Agreement for any reason 28 days or less before the start of the Hire Period, the Hirer will be required to pay immediately to The Mermaid 100% of the Fees.

Location

Reviews

  • Kurt Goddard

    Invalid Date

    Had our company's christmas event here. Spacious auditorium and backstage area where food & drink were served. Facilities were satisfactory and it is pretty easy to get to.

  • Kyle Eve

    Invalid Date

    Good conference facility, I was here for the zendesk event

  • Untypical Guy

    September 2024

    Great experience, nice premises, clean facilities. Had a very enjoyable day. Not sure if the catering staff is there permanently but they are all very helpful, kind and polite.

  • David Miller

    October 2024

    I was here for a work event. Nice building, central location etc. Biggest win for me was the seats in the main theatre were super comfy, I wasn't expecting them to be that nice!

  • Roaming Rosa

    Invalid Date

    I have been here on a number of occasions for conferences. It's well equipped, things seem to run smoothly and provide everything that you would expect. The lunches are good and this time had gluten free options for mains, but not desert. The cookies at breaks looked delicious though no no gluten free choice, so I had to settle for healthy, fruit option. They really looked after my waistline! The staff are friendly and helpful.

  • Resham

    June 2019

    Theme didn’t match decorations in venue. All staff was great.

  • Ism Shai

    Invalid Date

    Quite easy to find. Accessible. 3 lifts. Decent toilets. Enjoyed my 2 day conference and training. From Blackfriars stn turn right then immediately right again. 60/80 Meters there's a small underpass