The Steel Yard, Arch 3

I want to thank the staff here for making our night in many ways. Beginning with security, kind and in good spirits, I want to thank Mark for his beautiful presence throughout! Working our way into the bar where Liam was on top of everything thrown his way! His reading and anticipating of customer needs without us even vocalizing them is second to none. I do not think I saw him rest. Last but not least, the man behind the scenes who I had a pleasure of meeting at the end, Alex, made me realize why this operation is running as it is. Because every level from security to management is in harmony! I really appreciate the work environment they have and also know that it isn’t easy staying in the kind and patient attitude they displayed. In a club environment, we all know it can wear your patience. Thanks again and hope they know it’s not gone unnoticed.

Bouncers were friendly which is nice. Bar staff were ignorant to me and decided I should not be served a drink after queing for some time and reaching the front. He said something directly to me and then served someone who joined later so it's not like he didn't see me. Had a 23 minute wait past the start time for the event before they started letting people in despite arriving on time. They were stocking the bar, wheeling ice through at the time we should have been inside and it felt like they were not prepared. Then once I was inside, the music was turned on about 5 minutes later. Very odd. Perhaps it is better when the event is a rave. Location wise it is easy to get to the station.