The Principal Met Hotel, Met 12

What a beautiful place even with scaffolding up outside top class so quiet considering were it's situated on a main city centre road.our room was next to the lift never heard a noise from outside. What a bathroom massive bed we didn't want to get out of it got a upgraded room due to to the puppies being with us no extra charge. The front of house staff do helpful engaging definitely a place to visit again thank you

Room was big. Bathroom fine. Do not stay on the first floor, the noice from the traffic is horrendous, i live on a busy road so somewhat used to the noise of traffic. However, every time a car goes past I hear a huge metal chunk. I've had very little sleep, it's completely ruined my stay. Heating also not working in parts and hall lights blaring under the door.

I was visiting the Met for a work conference and asked at reception if there was anywhere private I could sit to express milk for around 20 minutes or so. I was told that because I hadn't booked and paid for a private room to do this in I would have to use the disabled toilet. This made me feel disappointed and upset as a toilet really isn't an appropriate place to express. There wasn't a chair in the disabled toilet so I literally had to sit on the floor. I don't think it was a lot to ask for me to go sit in a private room somewhere for 20 minutes. Really not a positive experience at all.