Neighbourhood Leeds, Full Venue Hire

Went for the bottomless brunch for a friends birthday and had shocking experience with rude staff member who threw away our drinks and refused to talk to us after we asked why. Change wasn’t given until we were kicked off the table and had to ask a different member of staff for the change. The wrong drinks were sent to our table and not everyone had a drink. Plenty of better places for money

Having a bottomless brunch on Saturday was VERY disappointing after 60 minutes and only 5 drinks, which arrived after our food. We where greeted with a rude member of staff slamming the card machine on the table and been told to ‘pay & get off the table’. We challenged a member of staff prior after asking for a drink 3 times and been told ‘the order had been put in’. Very slow service when you only have 90 minutes - aggressive and rude staff. If you’re offering bottomless brunch at peak times you need to ensure you have the quantity of staff to serve the customers. The customer is definitely not right in Neighbourhood.