Novotel Glasgow Centre, Lighthouse

Stayed here after a show at kings theatre. The rooms are nice. A few problems with the cleanliness. It was very dusty. The room was not set up for 3 people when bringing bed settee down there was only a dirty mattress protector phoned down to ask for clean sheets it took an hour and 15 minutes to get the sheets. The coffee maker was stuck to the counter with previous dirty spillage. I had 2 executive rooms. The other room was the same. Dirty coffee cups. Not set up for 3 people staying and the bed settee had the dirty linen still on the mattress we waited that long my sister told the man that came to make the bed just to leave it and she would make it herself. The rooms were certainly not to an executive standard. Not to mention that we did not get into our rooms until after 4 o’clock because seemingly they were still cleaning them, does not make sense. It cost me yet another 17 pounds for a drink at the bar. They did offer only a soft drink a beer or a wine none of us drink these and they did not offer the other room a free drink so I was yet another 20 pounds for my other guests to get a drink. I was livid about the whole situation don’t know if I would stay again as they are plenty hotels within the area. The staff where nice. Breakfast was lovely