Vita, Vita Cafe

I recently discovered a hidden gem in West London – Vita Boutique Fitness near Sloane Square, and I’m obsessed! It’s the perfect spot to relax and recharge, especially after a hectic week. They offer everything from Pilates classes to a smoothie bar, but the real highlight is their hair steam treatment. Using ADEM products, the 30-minute steam spa left my hair feeling unbelievably soft and smooth. It was so relaxing, I nearly fell asleep! Definitely recommend if you’re looking for a place to pamper yourself from the inside out. Can’t wait to try their facials next!

The best hairdresser? Jason, a brilliant hair stylist and a true artist! He knows how to give to any woman, of any age, elegance and volume to any type of hair. Don’t miss his haircut and blow dry with him. Gorgeous, brilliant! The best team? Here! Natalie, Giorgia, Issy …so kind, so nice, so welcoming! The best drinks? Again, here! Last but not least, try their reclining chair for the waterfall hair wash + steam experience. Don’t miss a visit - and another and another again! - to Vita. It’s worth it 🤩

I am writing to express my concerns regarding the issues I experienced during my recent visit to your salon. I had booked an appointment for a head spa and blow dry, but unfortunately, the experience was far from satisfactory. Firstly, I did not receive any confirmation call for my booking, as I was told I would. When I called to confirm the appointment myself, I discovered that the staff had only booked me for a blow dry, despite my initial request for a head spa and blow dry. Furthermore, when I called to confirm the booking, the staff informed me that I could not have the appointment at the 4 o'clock time slot I had booked, and instead, I should have booked it for 3:30 pm. I am confused as to why the staff accepted my 4 pm booking in the first place if it was not available. Additionally, when I booked the head spa, I received an email reminding me to bring my socks and not forget my "class." However, I had not booked any class, only a head spa treatment. Needless to say, this entire experience has been a mess and has left me feeling extremely frustrated. I have requested a full refund, and I do not plan to return to vita boutique in the future, as I believe there are issues with your booking system and appointment scheduling process!!!