Cineworld Milton Keynes, Screen 3

Went to see “wicket” the cinema was freezing as the heating was broken and the airconditioning was blowing cold air. Toilets and the floor was disgustingly dirty. The seats are not comfortable and dirty everywhere. Staff just walking around and doing nothing.

I was really disappointed with my recent visit to the cinema. From the start, the service was painfully slow. Despite having around 10-12 staff members behind the counter, only three were actually serving, which led to long delays. When the food finally arrived, it was rushed, cold, and the slush drinks my partner and I got were watery and tasteless. Inside the theater, things didn’t improve. The seats were uncomfortable and didn’t recline, and about 15% of the screen was obscured by the structure of the entrance. We were forced to sit upright like meerkats, constantly adjusting ourselves just to get a decent view. To top it off, the air conditioning was freezing, far too cold for a room that was barely filled. I ended up spending most of the movie sitting on my hands just to keep them warm. Overall, it was a terrible experience, especially for a location where I expected much better.