Opium Chinatown, The Academy

Just had a really lovely hour in Opium and our cocktail mixologist “Adam” was most engaging and we thoroughly enjoyed the drinks and the service was exceptional but not overbearing, thanks

Really nice cocktails and surroundings, I would 100% recommend a visit. I must say I was slightly disappointed when we were asked to move - 3 of our party of 9 could not attend, due to illness. The tables were not joined so it was easy to seat others in the remaining spaces but they attempted to move the whole table, post ordering and receiving drinks, to one of those tables with the high stools which I find very uncomfortable. We refused and they did not force us to move, but the request has slightly dampened my service rating. Also this venue has lots of stairs and is not accessible.

While I was fortunate to gain admission on a Saturday night without a reservation, I had a distressing experience on the 1st Floor while sitting on a stool at the bar. It was my first time there. The Romanian staff member who mixed my cocktail unfortunately called me Ma'am. I am not female. I am non binary since I am Intersexed by birth. I mentioned this and was asked how I would prefer to be addressed. I don't want to be called either Sir, Madam or Ma'am. None are necessary in a bar. Please give all staff members Diversity and Inclusion training in keeping with the Equality Act 2010.